Thank you for using services rendered by our site, www.trackmitra.com, including linked domains integrated within the site (hereinafter together referred to as the “Site” or “Website”). These terms and conditions govern your access to and use of the Site and the services we offer (together “Services”). Please read them carefully before availing any of the Service we provide. The terms “we”, “us” or “our”, refer to the Site.
Please note that by using any of the Services provided on our Site, you are agreeing to terms of our services. Your consent to be bound by these terms is both on your own behalf and on behalf of any corporate entity that employs you or which you represent, and the term “you” as used herein will be deemed to refer to both you and your employer, jointly and severally. if you are an employee, contractor or otherwise using or subscribing to the services by or on behalf of a corporate entity, organization or any other third-party entity, you represent and warrant to us that :
The Services will continue to evolve as we refine features and functionality. We may terminate, suspend, or modify the Services, in general, or with respect to you, from time to time without cause or prior notice. We may also delete any content or data from the Services at our discretion. Except as specifically permitted herein, no portion of the documents or information on this website may be reproduced in any form or by any means without the express written consent from us.
You shall not, and may not permit or aid others to, translate, reverse engineer, decompile, disassemble, update, modify, reproduce, duplicate, copy, distribute or otherwise disseminate all or any part of the software underlying the Services or extract or attempt to extract source code from the object code of the Software. You may not make any commercial use of the Services or the Software, whether or not for consideration, other than for your own internal business purposes. Except as may be expressly permitted by us, you may authorize expressly in writing, you will not, and will not permit anyone else to:
Certain parts of our Services, including account management features, may be password-restricted to registered users or other authorized persons (“Password-Protected Areas”). If you are authorized to gain access to any Password-Protected Areas, you agree that you are entirely responsible for maintaining the confidentiality of your password, and agree to notify us if the password is lost, stolen, disclosed to an unauthorized third-party, or otherwise may have been compromised. You agree that you are entirely responsible for any and all activities that occur under your account, whether or not you are the individual who undertakes such activities. You agree to immediately notify us of any unauthorized use of your account or any other breach of security in relation to your password or our Services that is known to you.
If you use any third-party service which hinders the performance of our platform, we are authorized to block your account.
You shall not disclose to third parties nor use for any purpose other than for the proper use of the Services any Confidential Information received from us in whatever form under these Terms or in connection with the Services without our prior written permission. “Confidential Information” shall mean all data and information, not made available to the general public, oral or written, that relates to our past, present, or future research, development or business activities, information relating to services, developments, inventions, processes, plans, financial information, customer and supplier lists, forecasts, and projections. You shall limit access to Confidential Information to those of your personnel for whom such access is reasonably necessary for the proper use of the Services under these Terms. You shall be responsible for any breach of these Terms by any of your personnel. You shall protect the Confidential Information with the same degree of care, but no less than a reasonable degree of care, to prevent unauthorized disclosure or use of Confidential Information, as you exercise in protecting your own proprietary information. The aforementioned limitations shall not apply to Confidential Information which you can demonstrate:
(i) Was in your possession prior to disclosure hereunder provided that, immediately upon disclosure, you have brought this fact to our attention.
(ii) Was in the public domain at the time of disclosure or later became part of the public domain without breach of the confidentiality obligations herein contained.
(iii) Was disclosed by a third-party without breach of any obligation of confidentiality.
(iv) Is disclosed pursuant to administrative or judicial action, provided that you shall use your best efforts to maintain the confidentiality of the Confidential Information. If only a portion of the Confidential Information falls under any of the above alternatives, then only that portion of the Confidential Information shall be excluded from the use and disclosure restrictions of these Terms.
You acknowledge and agree that the Services and the Software are our proprietary products and its licensors. You further acknowledge and agree that all right, title and interest in and to the Services and the Software, including associated intellectual property rights and all improvements, modifications, revisions, derivative works, customization and integration work product, customer feedback, suggestions and white-label branded applications, are and shall remain the sole and exclusive property. These rights granted hereunder do not convey to you any interest in or to the underlying software. You shall not remove or alter any proprietary or restrictive notice or legend affixed to, embedded, contained or included in the Software or Services or any material provided by us.
Subject to these Terms, we grant to you a limited, non-exclusive, non-transferable license to use our Services for your internal use and not for resale or further distribution. Your right to use our Services is limited by all terms and conditions set forth in these Terms. Except for your pre-existing rights and this license granted to you, we and our licensors retain all right, title and interest in and to our Services, including all related intellectual property rights. Except as otherwise explicitly provided in these Terms or as may be expressly permitted by applicable law, you will not, and will not permit or authorize any third-party to:
(i) Reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of any of our Services.
(ii) Rent, lease or sublicense access to any of our Services.
(iii) Circumvent or disable any security or technological features or measures of our Services. Certain of our Services are provided at no cost and certain Services are subject to various fees. The pricing for the Services can be found at our Site, is based on usage and are non-refundable.
We shall not be responsible for any errors or omissions contained on any of our website and reserve the right to make changes anytime without notice. All ours and third-party information provided on the Website is provided on an “as is” basis. We can use only the users or company name and other related information on our website and in emails. WE DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, WITH REGARD TO ANY INFORMATION (INCLUDING ANY SOFTWARE, PRODUCTS, OR SERVICES) PROVIDED ON ANY OF OUR WEBSITES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. In no event shall we be liable for any damages whatsoever, and in particular we shall not be liable for direct, special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue or loss of use, cost of replacement goods, loss or damage to data arising out of the use or inability to use any of our website/service. This includes damages arising from use of or in reliance on the documents or information present on our Website (including any information posted or placed by anyone other than us), even if we have been advised of the possibility of such damages.
We do not provide you with the equipment to access our Services. You are responsible for all fees charged by third parties related to your access and use of our Services (e.g., charges by Internet service providers). We reserve the right to modify or discontinue, temporarily or permanently, all or any portion of our Services without notice. We will not be liable to you or to any third-party for any modification, suspension, or discontinuance of all or any portion of our Services. We also reserve the right, in our sole discretion, to reject, refuse to post, or remove any material that you post or submit for posting, and to restrict, suspend, or terminate your access to our Services at any time, for any or no reason, with or without prior notice, and without liability.
All Invoices will be issued in INR only. All invoices will be made as per the selected plan of services. Mode of payment shall be any digital payment mode as per allowed by govt. of India, provided that such amount shall be exclusive of all applicable taxes levied by the Government of India from time to time. Registration fee is as per prescribed in the plan. Our fees do not include any taxes, levies, duties or similar governmental assessments of any nature. You are responsible for paying all taxes associated with your purchases hereunder. Once you pay the subscription cost, your pre-paid subscription will be activated immediately and the cost is non-refundable. Any pre-paid plan is valid for the mentioned period or no. of bookings allowed whichever is earlier.
Contained in this site may contain references to our products listed on the Site. Email us at for information regarding the products and services that are available to you. Our obligations with respect to its products and services are governed solely by the service agreements under which they are provided. If you obtain a product or service from us from this website that is provided without an agreement, that product or service is provided “AS-IS” with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk.
Track Mitra: TM is a full-featured small bundle of the readymade courier tracking website solution that provide you a digital presence for your business in affordable budget with Low Cost | Zero Maintenance | SEO Friendly Website | Easy To Use Admin Panel.